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60 minutos con Bijoy Sengupta

One on One Session with Bijoy Sengupta. Personalized Operations & Guest Experience Coaching

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₹2,499

Sobre esta sesión

This exclusive 1:1 session is designed for hospitality managers in India aiming to sharpen their operational skills and enhance guest satisfaction.

Get personalized insights and actionable strategies tailored to your hotel's unique challenges to drive seamless operations and unforgettable guest experiences. Elevate your leadership and transform your hotel's performance with expert guidance.

Sobre el anfitrión

With over 25 years of experience in the hotel industry, Bijoy is the driving force behind BSG Hospitality, bringing deep industry expertise and a results-oriented approach to hotel management and advisory. With a strong foundation in operational excellence, strategic positioning, and asset performance enhancement, he has guided numerous hotels and resorts through pre-opening, stabilization, and long-term growth. Professional Pedigree An alumnus of the prestigious IHM Gwalior and the Accor Academie Asia Pacific, Bijoy’s foundation is built on world-class education and hands-on leadership. Before founding his own consultancy, he held pivotal roles at some of the world’s most iconic hospitality brands, including Marriott, Accor, and FRHI (Fairmont Raffles Hotels International). This extensive background has provided him with a deep, 360-degree understanding of luxury, upscale, and mid-scale hotel operations. Expertise and Vision Based in Goa for over 35 years, Bijoy possesses an intimate understanding of the Indian hospitality landscape, particularly in the burgeoning Tier 2 and Tier 3 markets. His consultancy, BSG Hospitality, specializes in: Strategic Asset Management: Leading large-scale projects, such as the upcoming 150-room luxury resort in Salasar and a 170-room palatial development in Korba. Technological Integration: A pioneer in the "AI-in-Hospitality" space, Bijoy focuses on leveraging artificial intelligence for revenue management, OTA optimization, and streamlined guest communications. Curated Guest Experiences: Moving away from generic service models, he champions a philosophy of "curated" and "personalized" hospitality that creates lasting value for owners and guests alike. Thought Leadership: Beyond project management, Bijoy is a recognized thought leader. He is dedicated to mentoring the next generation of hoteliers and frequently shares insights on the intersection of traditional service and modern technology. Fluent in English, Bangla, Marathi, Konkani, and currently mastering French, Bijoy brings a multilingual and multicultural perspective to every project he touches. His approach is defined by a commitment to excellence, integrity, and a relentless pursuit of the "next big thing" in hospitality. BSG Hospitality Pvt Ltd Curating Excellence. Transforming Operations.

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